At Marine Sports Gear, we’re as committed to protecting your personal data as we are to providing top-quality watersports equipment. This Privacy Policy explains how we collect, use, and safeguard your information when you visit marinesportsgear.com.

1. Information We Collect

To provide our global watersports community with the best service, we collect:

  • Personal Identification: Name, email, shipping/billing address, phone number when you make a purchase or create an account
  • Payment Information: Credit card details processed securely through our PCI-compliant payment gateways (we never store full card numbers)
  • Technical Data: IP address, browser type, device information for security and analytics
  • Usage Data: Pages visited, products viewed to improve your shopping experience
  • Communication Records: Emails, live chat transcripts when you contact our customer service

2. How We Use Your Information

Like the precision engineering in our watersports gear, we use your data carefully for:

  • Processing and shipping your orders worldwide (excluding some Asian regions)
  • Providing secure payment processing through Visa, MasterCard, JCB, and PayPal
  • Responding to your inquiries with our expert customer service
  • Improving our website and product offerings based on usage analytics
  • Sending order confirmations and shipping updates (you can opt out of marketing emails)
  • Preventing fraud and ensuring transaction security

3. Data Sharing & Disclosure

We treat your data with the same care we apply to crafting our marine equipment:

  • Service Providers: Trusted partners for payment processing, shipping, and IT services (all GDPR-compliant)
  • Legal Requirements: When required by UK or international law
  • Business Transfers: In case of merger or acquisition, with appropriate confidentiality agreements
  • Never Sold: We don’t sell your data to third-party marketers

4. International Data Transfers

As a global watersports retailer, your data may be transferred outside the UK/EEA. We ensure all transfers comply with GDPR requirements through:

  • Standard Contractual Clauses
  • Privacy Shield certification (where applicable)
  • Other approved transfer mechanisms

5. Data Security

We protect your data with the same dedication we apply to our marine-grade products:

  • SSL encryption for all data transmissions
  • PCI-DSS compliance for payment processing
  • Regular security audits and vulnerability testing
  • Limited employee access to personal data
  • Secure data storage with industry-standard protections

6. Your Rights

You have control over your personal data, including:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure under certain conditions
  • Restriction: Limit how we use your data
  • Objection: Opt out of certain processing
  • Portability: Request transfer of your data to another service

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies to enhance your experience:

  • Essential Cookies: Required for site functionality and secure checkout
  • Analytics Cookies: Help us understand how customers use our site
  • Marketing Cookies: Used for remarketing (you can opt out)

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email.

9. Contact Us

For privacy-related questions or to exercise your rights:

Marine Sports Gear
72 Munro Rd, Stirling, GB CH4I 1NH
Email: [email protected]

Thank you for trusting Marine Sports Gear with your watersports adventures and your personal data.